If you don't see an answer to your question, you can send us an email or send ticket directly through the app, and our team will assist you promptly.
No credit card is required to use the free version. You can explore the basic features at no cost and upgrade to the premium plan when you're ready.
Yes, all updates and new features are included with the premium plan at no additional cost. The app is updated regularly with new features and new brands added to the camera database, ensuring you always have access to the latest tools and improvements.
We provide a detailed training video to help you get started, and our support team is always ready to assist. If you have any questions or run into any issues, just submit a ticket within the app, and we’ll be there to help.
Yes, you can export your CCTV design plans as JPG/PDF for camera placement layouts and network plans. Additionally, you can generate a PDF report of the entire project, which can be easily attached to a proposal.
There is no limit on the number of projects you can create. In the free version, you cannot save your projects, but in the premium version, there is no limit.
Yes, the tool supports a wide range of camera models and lenses, including fixed, varifocal, and PTZ cameras. You can choose the specific model and lens type during the design process to ensure accurate coverage planning.
The tool uses advanced algorithms to simulate camera coverage accurately, taking into account factors such as lens type and mounting height. This helps ensure that your design meets your security needs effectively.
Yes, the tool is web-based and can be accessed from any modern browser, making it compatible with Windows, macOS, and Linux operating systems.
No, the application cannot be used offline as it requires a connection to the database.
Yes, we offer a comprehensive set of tutorials and training materials, including videos and step-by-step guides, to help new users get up to speed quickly with the tool’s features.
Yes, the tool allows you to customize the appearance of camera icons, zones, and other design elements to match your project’s specific needs or to follow your company’s branding guidelines.
The colors in the camera's field of view (red, orange, etc.) correspond to the DORI standard, which defines the detection, observation, recognition, and identification ranges. For a detailed explanation, please refer to the article on our blog.